Press-on nails are pre-shaped artificial nail enhancements designed to be applied over natural nails using the adhesive method supplied or recommended for the specific product. Follow the product instructions for preparation, application, wear, and removal.

Check the product page for sizing information and compare the measurements with your natural nails. A press-on should fit comfortably from side to side without being forced. Follow the specific sizing advice supplied with the product.

We aim to show products accurately, but screen settings, lighting, and photography can affect how colors appear. Please review the product listing for the listed color, shape, finish, and contents.

Follow the supplied application and removal instructions. Avoid pulling nails off forcefully, and be mindful that excessive water exposure, harsh chemicals, or heavy impact may affect wear time.

Processing starts after order and payment confirmation. Actual processing time may vary with product availability, holidays, promotions, and order volume. Check the estimate provided at checkout or in your order updates.

Available shipping methods and charges are displayed during checkout before payment. The final amount may depend on the destination and the shipping option selected.

When tracking information is available after dispatch, it is normally sent to your checkout email address. Check your inbox and spam folder. If you need assistance, contact support with your order number.

Contact us as soon as possible. We will make reasonable efforts to assist before fulfillment begins, but changes or cancellation cannot be guaranteed once processing or dispatch preparation has started.

Email service@viorzali.com with your order number, the product name, the reason for the request, and supporting photos where relevant. Wait for approval and return instructions before sending anything back.

Because these are beauty products, applied, worn, contaminated, or altered items may not qualify for a preference-based return where permitted by law. This does not remove applicable rights for defective or incorrect items.

Contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and explain the available resolution under our Return & Refund Policy.